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ALDO South Africa is a registered trademark of The House of Busby (Pty) Ltd and its subsidiaries.
ALDO graphics, logos, page headers, button icons, scripts and descriptions are the trademarks of aldoshoes.co.za ALDO trademarks may not be used in connection with any product or service that is not ALDO, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits ALDO.
All other images, trademarks, logo's, slogans not owned by ALDO that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by ALDO.
You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. Unauthorised use of this site and/or materials contained in this site may violate copyright, trademark or other intellectual property laws or other laws.
Detailed description of Goods and Services offered
ALDO is a nationwide retailer in the footwear industry that markets and sells footwear, handbags and accessories in South Africa.
Return and Refunds Policy
The Provision of goods and services by aldoshoes.co.za is subject to availability. In cases of unavailability, aldoshoes.co.za will refund the client in full within 30 days. Cancellation of bulk orders by a customer may attract an administration fee.
If you decide to return something for any reason outside of it being defective, late or a wrong product has been received then you will have to cover the cost of delivering the item to us. If the reason for the return is because of errors on our side then we will cover the costs of returning the item to us.
Store Return and Refunds Policy
We will exchange any product purchased from this site, provided that:
Product that has been altered or damaged due to negligence or normal wear and tear does not qualify for a refund or exchange.
When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms and conditions. You must not make a purchase through this site unless you understand and agree to all our terms and conditions. Once payment is made for your purchase, it is deemed that you have read and understood the terms and conditions. We can only deliver to addresses in South Africa. If you have any queries, please contact us at firstname.lastname@example.org or call us on 087 150 2220 before making any purchase through this website. Subject to availability and receipt of payment, requests will be processed within 2 working days and delivery confirmed by way of an order number/tracking number via email or sms. Upon purchasing any items on this website, the prices on the website do not include any Delivery/ Shipping costs. We reserve the right to charge a reasonable fee for the delivery of orders to you. The total cost of delivery will be confirmed in the Order Confirmation.
Errors policy Because we are constantly updating our website, at times you may bump into errors. Please report these so we may rectify the situation via email@example.com
Aldoshoes.co.za shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA)
Payment Options Accepted Payment may be made via Visa, Master Card, Diners or American Express credit cards or eft, the details of which will be provided on request.
Credit Card Security Credit card transactions will be acquired for aldoshoes.co.za by Peach Payments who are the approved payment gateway for Nedbank of South Africa. Credit Card Acquiring and Security Credit Card transactions will be acquired by Peach Payments who are the approved payment gateway. Customer Details will be stored separately from Card Details, which may be entered by the customer on the aldoshoes.co.za website.
Merchant Outlet Country and Transaction Currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).
Responsibilityaldoshoes.co.za takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.
Country of Domicile This website is governed by the laws of South Africa and aldoshoes.co.za chooses as its domicilium citandia et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature: The House of Busby (Pty) Ltd Cnr Silverstone and Van Riebeeck Avenue Gosforth Park Germiston Johannesburg South Africa
Company Information This website is run by The House of Busby (Pty) Ltd based in South Africa trading as ALDO and with registration number 2004/028454/07.
Export Restriction The offering on this website is available to South African clients only unless otherwise arranged.
Risk and ownership Risk in the Products shall pass to you upon delivery by us at the nominated Delivery Address. Until we receive full payment in cleared funds for the products ordered, ownership in the products shall remain with us.
Cancellations, returns and refunds If you are a consumer in terms of the Consumer Protection Act 68 of 2008 (“CPA”) and any Products delivered by us are not of the type and quality or description specified on the Site, you may, within 14 days of purchase, return these Products (at our risk and expense) in exchange for a full refund. If you are a consumer in terms of the CPA and you received any Products which:
Peace of Mind For any products which didn’t quite meet your expectations, contact us within 14 days of your purchase of any unused products in order to secure a refund. Unused means: physically undamaged, tags and packaging material are in original packaging. You are entitled to cancel your order, without reason and without penalty in terms of the Electronic Communications and Transactions Act 25 of 2002 ("ECTA"):
You will be required to pay the direct cost of returning the Products to us if returned in terms of this clause. If you cancel the order in terms of this clause, you will be entitled to a refund to the value of the products bought, after deducting the costs of delivery, which will be paid within 21 days of the date of cancellation.
Disclaimer of warranty The contents of this site are provided "as is" without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement. The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called "Providers", assume no responsibility for errors or omissions in these contents. The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility. The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.
Our Rights We reserve the right to:
Third party links In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
The use of the site by children The Site is not targeted at children under the age of 18. We will not knowingly collect information from persons in this age group. We encourage parents to talk to their children about the use of the Internet and information they disclose to websites.
Governing law The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.
Aldo Contact Details Telephonic Support: 087 150 2220 | Email Support: firstname.lastname@example.org
Need help with something more specific? Email us now.
Aldo queries 010 900 1386 - Email: email@example.comCall it Spring queries 083 957 7329 - Email: CIShelp@busbyhouse.com Opening Hours Monday - Friday: 8:00 - 16:00 Weekends: Closed Public Holidays: ClosedThe Customer Contact Center will be closed on the following dates: December 24th, December 25th, December 31st and January 1st.