Shipping & Delivery
Delivery is free on ALL orders over R700. If your order value is less than R700, the delivery fee will be confirmed at the final order confirmation stage.
Deliveries on all successful purchases will be made between 3 – 5 working days, except during sales and special events when delivery may take up to 10 working days. Outlying areas may take up to 7 working days.
- If longer delays are anticipated, you will be notified.
- All orders placed on weekends will be processed on the following Monday.
- Deliveries are only made to valid addresses within South Africa, on business days only.
The buyer or a person authorised to accept delivery on the buyer’s behalf, must be available during normal business hours at the delivery address specified in the Order Confirmation (“Delivery Address”). Any person accepting delivery of the Products may be required to produce a form of identification.
If we are unable to deliver within 15 days of your receipt of an Order Confirmation, we will contact you and either process a refund immediately or arrange the delivery of another product, to the same value.
We offer a click and collect service, meaning that you have the option to collect your purchase from one of the stores listed below within 3 – 7 days from placing your order.
- ALDO Sandton City
- ALDO Mall Of Africa
- ALDO Menlyn
- ALDO Eastgate
- ALDO Gateway
- ALDO Ilanga
- ALDO Loch Logan
- ALDO Hemmingways
- ALDO V&A Waterfront
- ALDO Canal Walk
Find your nearest click and collect store here
Once your order has been shipped you will receive an email confirmation containing your shipping details, as well as a tracking number. Please click on the following link to track your order once it has been shipped: Tracking Link
In the unlikely event that there is a problem with your order or if you would like any further information regarding your deliveries, please contact us at:
- Email: [email protected]
- Phone: 010 300 6888
For further information regarding Courier terms and conditions, please refer to the their website: Link
Unfortunately, we do not deliver outside of South Africa.
